Frequently Asked Questions

What insurances do you accept?

Lake Avenue Recovery will work with you and your insurance provider to determine the best treatment options to fit your needs. We accept private insurance providers and provide free insurance verification upon consultation. Though we do not accept State Medicaid plans at this time, we offer private pay options, including a customized payment plan.

Learn more about insurance and assessment

Can I keep my cell phone in treatment?

Lake Ave clients keep their cell phones, laptops, or tablets with them throughout treatment. We ask that they be silenced during groups to reduce distractions and interruptions.

How do I know which treatment level is right for me?

Our experienced medical and clinical staff use a comprehensive assessment to determine which level of treatment would be most suitable. This assessment is based on the American Society of Addiction Medicine’s placement criteria, the most widely used and comprehensive set of guidelines for placement, continued stay and transfer/discharge of patients with addiction and co-occurring conditions.

We evaluate you on an individualized and personal level. Our comprehensive assessment starts with psychological and cognitive evaluations so we can better understand your history with addiction, identify any co-occurring disorders that may affect your treatment and place you in the appropriate care. This assessment will help determine our recommendation to you for PHP or IOP level of care.

If you are experiencing the effects of withdrawal or need detox, we will gladly help place you in one of the many detox programs or other substance abuse centers in Massachusetts with whom we have strong relationships, prior to you joining Lake Ave Recovery for treatment.

Learn more about our treatment options

What is a day at Lake Ave like?

Greeted by our friendly staff and led to our state-of-the-art café, your day begins by sipping a cappuccino by a warm fire before joining the dedicated clinical team for life changing psychotherapy sessions. You’ll have the opportunity to participate in daily psycho-educational, therapeutic, and experiential groups along with your weekly individual counseling sessions. You will participate in experiential or mindfulness activities which include restorative sessions in a quiet lake cove, forest bathing, nature walks, light strength and fitness training, yoga,Tai-Chi, Qigong, Therapeutic Massage, Reiki, expressive arts therapy, or any number of new and engaging activities. Our on-site therapy dogs assist our professional curative team in providing the comforting and uplifting atmosphere we on which we pride ourselves. Clients can enjoy our complimentary snacks andbeverages, or a delicious, nutritious catered lunch which provides an opportunity for clients to get to know each other. Each day ends with an informal wrap-up session, safeguarding your progress in treatment and providing the guidance for another positive and productive day. We also have an active Alumni Program and a Family Education program, and both are open to all Lake Ave clients.


Do you provide detox?

We do not have a detox but if you are experiencing the effects of withdrawal or need detox, we will gladly help place you in one of the many detox programs or other substance abuse centers in Massachusetts we have strong relationships with, prior to you joining Lake Ave Recovery for treatment. We will arrange for your admission to detox if you need it.

I need sober living. How do I find a place?

Lake Avenue Recovery can help you find sober housing from one of its affiliated sober living communities. Where you choose to reside during and after treatment can significantly influence your recovery progress and relapse potential. Our team will assist you in securing a safe place to continue your recovery. Often, clients choose one of our affiliated sober living communities, not only for the sense of community and bond with others facing the same challenges, but also to provide structured drug-free environment.

Learn more about sober living assistance

Do you have inpatient treatment?

Our programs are geared towards clients who meet the American Society of Addiction Medicine (ASAM) placement criteria for Partial Hospitalization (PHP) and Intensive Outpatient programming (IOP). For clients who need a higher level of care such as inpatient treatment, we will work with our referral partnerships to find the appropriate inpatient program for your needs.

Are there any breaks during the day?

Yes! We take brief breaks in between groups and enjoy a nutritious catered lunch eat day. We will plan for and accommodate your specific dietary needs or restrictions.

 What kinds of activities will I participate in?

Lake Avenue Recovery prides itself on the variety of activities we offer to our clients. Some of our activities include restorative sessions in a quiet lake cove, forest bathing, nature walks, light strength and fitness training,yoga, Tai-Chi, Qigong, Therapeutic Massage, Reiki, Expressive Arts Therapy, hiking, kayaking, team building games, volunteering in the community, Alumni Group gatherings, Family Education Day, or any number of new and engaging activities.

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508-794-4400

Start Your Journey to Recovery Call Now 508-794-4400

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We have a longstanding foundation in the treatment and recovery community

Lake Avenue Recovery is a state licensed and Joint Commission accredited organization committed to promoting, maintaining, and restoring the dignity, well-being and mental health for those with substance use disorders and their families serving greater Worcester county and beyond.

  • 132 Years Clinical Excellence
  • 105 Years Recovery Experience
  • 8:1 Ratio Client to Staff
  • 12 Publications on Alcohol and Drug Use

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